EventPrism support
A little help with your plans.
Find answers below, or get in touch with the EventPrism team.
Email supportsupport@eventprism.com · Include your device and app version when reporting a problem. Please never send your password.
Find something this weekend
Open Explore, turn on Near Me, and choose Dates → This weekend. You can also pick a custom date range and narrow the results by category or keyword. Weekends include Friday through Sunday in your local time.
Explore nearby events →Maps, saved searches, and Pro
Browsing the event list and using date and category filters are free. Pro adds the interactive map, a wider search area, saved events, and saved search alerts. Open Alerts to set interests such as “free yoga,” and enable notifications to hear about matches.
Compare plans and manage Pro →Manage or restore a subscription
Use the account and store you originally subscribed with. For an iPhone purchase, manage your subscription in Apple Settings. For Android, use Google Play → Payments & subscriptions. For a website purchase, open Plans in EventPrism. The mobile plan screen also offers Restore Purchases. Cancelling stops renewal; your paid access continues through the current billing period.
Keep your email private
Hide my email address is on by default in Privacy & Security. It hides your account email from other members and event hosts while keeping sign-in, invitations, and notifications working. It cannot hide an email address you choose to write in a description or message.
Tickets and event details
Some events come from external organizers and ticket providers. Use the event’s original listing for ticket purchases, refunds, availability, and last-minute changes. EventPrism Pro does not include tickets or admission.